case study

Blablacar

Onboarding made easy available anytime anywhere!

The Challenge

 

BlaBlaCar, the online carpool startup with more than 50 million members in 22 countries, is experiencing explosive growth. Since 2014 the company doubles its workforce every year, welcoming between 150 and 250 new employees worldwide. Initially, each new employee went to the head office in France to attend a presentation and business training by a person dedicated to onboarding, using powerpoint supports.

Service

 

20%

 

of employees who join a company, plan to leave the company after the first day due to a poor onboarding

 

However, the rapid and international development of the team has made this integration process ineffective. Indeed new employees integrating the Indian office sometimes had to wait up to 3 months before being able to come to France and attend a presentation of the company and a business training. Faced with this loss of time and skills, BlaBlaCar had to rethink its onboarding process.

How to automate and internationalize the process of integrating new employees while maintaining a human dimension?

The solution

Thanks to SpeachMe, the BlaBlaCar team created a digital onboarding course by creating interactive video tutorials divided into training modules. The synchronization of existing presentations with videos recorded by managers has kept the human side of onboarding and has been particularly appreciated by teams and newcomers. In addition, the accessibility of 24-hour video tutorials allows “newbies” to learn at their own pace and in their time zones around the world.

The Results

 

SpeachMe enabled BlaBlaCar to onboard nearly 300 new employees across 22 countries. The videos address business topics but also share the vision, corporate culture and values ​​of BlaBlaCar. The feedback from new hires was unanimous.

Sharing the company’s vision and values

Main Advantages

Save time

The information you need is easy to find and accessible at all times

Train effectively

A video allows better understanding and interaction with the learner

Optimize onboarding

Fast access from anywhere guarantees immediate integration of new hires

Testimonial

“We have digitalized our onboarding to make it accessible anytime, anywhere in the world.”

“New employees can access knowledge whenever they want and can review it as many times as they want.”

 

Laure Wagner
Culture Captain

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