case study

La Societe Generale

Change Management

The Challenge

After Société Générale relocated, the company opted for a ‘Flex Office’: an open space where employees do not have an assigned desk. They were provided with collaborative meeting rooms, smartboards and other digital tools such as laptops, Skype, video conferencing, wifi… Facing all of these changes, it was essential to help employees, nearly 3800 people, discover and use those new tools.

How to ensure the adoption of new tools and workspaces by employees?

The Solution

Société Générale needed a unique solution to quickly create multimedia content regarding various topics such as mobility in the workplace, how to use smart boards in a meeting, how to install and use Sharepoint, etc. SpeachMe was the answer.

The Results

 

3800 employees adopted the Flex Office thanks to the SpeachMe platform!

 

An engagement rate of 99%

 

30 interactive video tutorials created

3800 employees trained in the Flex Office

Main Advantages

Continuous support by the CSM team

Continuous technical support is provided by our Customer Success Management team

Saving time and productivity

Employees learned how to use the tool quickly and easily

Access to knowledge

Everywhere in the world thanks to the web and mobile application

Testimonial

“We wanted a fast and innovative tool, and the SpeachMe platform suited us perfectly.”

 

Cécile de Mauroy
Customer Relationship Manager – Digital Workplace

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