Why to use Speach?
Collect and give feedback 💬
Speach is good way to collect all kind of feedback in one secured place. You can organize feedback per product, per updates, or any other way you want. Thanks to surveys, polls and open questions included in a speach, you can safely collect and gather information from partners, customers or other internal departments: verbatims, testimonials, customer feedback, user data…
You can use visual and dynamic explanations instead of long word-only emails to deliver prospects feedback to your team. Keep it up-to-date about campaign performance, share screenshots of metrics, communicate revisions, and quickly provide feedback on projects. Stop worrying about the hassle of sharing platform login information or ensuring that everyone on your team has the right software. Communicate quickly and effectively.
Provide customers with detailed answers 🔍
You receive always the same questions from your customers? Rather than spending time repeating the same answers over and over again, create a visual and enriched FAQ! Cut to the chase by directing your customers to what you need to show them, all while keeping information private. Record your screen, comment it and directly add text, arrows or other information. When your customers encounter a problem with your product and need assistance, you can ask them to record a speach with a few screenshots. You can also use Speach to introduce new features or updates.
Make training videos for your team 🎯
Helping your team access the information they need to successfully do their job is essential to providing a world class experience to your customers. Documenting your team workflows and explain step-by-step how new software works the with a speach is an invaluable resource for not only new hires, but also existing team members. Record your screen then quickly place the video in your documentation software of choice. Visuals are more powerful than words and you can include into a speach a lot of resources: text, slides, PDF…
Improve your onboarding 👋🏻
After an onboarding, people will undoubtedly have questions afterward and help documents just don’t cut it: what they really want is a “quick how-to” with personalized strategic advice.
Sending clients videos with personalized recommendations where you could walk through on screen workflows is more efficient and tame saving.
Speach can also be used to onboard new hires with welcome videos to get them up to speed on processes. Each SME can present his or her activity and explain the stakes of his or her mission. A good way to save time (while keeping the friendly and human side) and prevent everyone from repeating the same things for each new recruit.
Give a brief and manage projects 🗓
Brief your team on a project in video, comment on your slides, present deadlines and reverse scheduling and make available in the speach the useful resources for the project. Give clear instructions to avoid unnecessary back-and-forth and shorten the feedback loop.
Share ideas, tips and good practices 💡
Whatever tool you are working in, Speach makes it easy to capture and share your ideas. As soon as you are done creating your annotated screenshot or video, a link is automatically copied in your clipboard. Paste it in your favorite tool and the link will magically unfurl.