Interactive Video Training for Frontline Decisions

Published by Florence on
A frontline supervisor using interactive video training to practice a production decision
What makes training video interactive? Interaction must change what the learner thinks, does or sees next. A useful interactive video pauses at a realistic decision, asks the employee to choose or demonstrate a response, gives explanatory feedback and routes them... Read More

Attention-Aware Frontline Training: Beyond the 8-Second Myth

Published by Florence on
A frontline employee focusing on one highlighted step in role-based digital training
How should corporate training be designed for attention? Start with a role-relevant task, remove information that does not support it, signal the cues employees must notice, let learners respond and practice, divide content at meaningful boundaries, provide contr... Read More
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