Customer Story | Lilly
How Lilly develops skills in the field to accelerate productivity
🎯
The Challenge
The pharmaceutical laboratory Lilly has been engaged in a “Digitalization 4.0” approach with the desire to open up to new technologies. The systems QA entity, responsible for quality processes and associated systems like documentation management and operational qualification, would like to improve the productivity of employees’ daily work. The idea is therefore to use new technologies to improve the transmission of knowledge, while maintaining compliance with regulatory requirements.
💡
The solution
The Lilly laboratory expressed interested in the video format, because it is more engaging than the traditional written document and more widely used in today’s society. Accompanied by Speach, with the aim of creating a community of creators to share best practices and knowledge. The topics covered are broad and the speachs cover technical manipulations as well as the use of software or tools. The speachs created are complementary to the information approved in documentation systems and allow information to be transmitted quickly.
📈
The results
The use of speachs on the production site ensures a considerable time saving in the transmission of knowledge. This format also allows learners to acquire more knowledge than in a conventional training course. Indeed, attention and memorization of information are higher when the message is short. Moreover, it is easier to reproduce technical gestures after having visualized them. The information is accessible where the employee needs it, in his work environment.
Main Advantages
Travel and logistics costs are drastically reduced thanks to online training
Skill improvement guarantees the operational excellence of all employees
All employees are onboarded through Speach video tutorials
Speaches enable continuous learning and can be accessed on desktop, tablet or smartphone
Whether you are a novice or experienced, the platform does not limit you. Employees are comfortable with the tool. Everyone can capture their knowledge by creating a speach, without having the video or IT expertise. This goes to show how easy it is to use the tool.
– Rita Oberle, Systems Quality Assurance Manager
More Customer Stories
How to ensure the adoption of new tools and workspaces by employees
How to train and quickly develop the skills of many employees all at once
How Airbus trains a large number of employees on technical gestures and operational excellence