Enhance the skills of your teams through a know-how sharing method that provides a more personal experience for you and your teams.
Collect and give feedback
Speach is good way to collect all kind of feedback in one secured place.
Thanks to surveys, polls and open questions included in a speach, you can safely collect and gather information from partners, customers or other internal departments: verbatims, testimonials, customer feedback, user data…
Use visual and dynamic explanations instead of wordy emails to deliver prospect feedback to your team.
Keep your team up-to-date about campaign performance, share screenshots of metrics, communicate revisions, and quickly provide feedback on projects. Stop worrying about the hassle of sharing platform login information or ensuring that everyone on your team has the right software. Communicate quickly and effectively.
Speach is a good way to collect all kinds of feedback in one secure place. You can organize feedback per product, per updates, or any other way you want.
Provide customers with detailed answers
Cut to the chase by directing your customers to what you need to show them, all while keeping information private. Record your screen, comment it and directly add text, arrows or other information. When your customers encounter a problem with your product and need assistance, you can ask them to record a speach with a few screenshots. You can also use Speach to introduce new features or updates.
Make training videos for your team
Helping your team access the information they need to successfully do their job is essential to providing a world class experience to your customers. Documenting your team workflows and explaining step-by-step how new software works with a speach is an invaluable resource for not only new hires, but also existing team members.
Record your screen then quickly place the video in your documentation software of choice. Visuals are more powerful than words and you can include a lot of resources into a speach: text, slides, PDF…
After an onboarding, people will undoubtedly have questions afterward and help docs just don’t cut it: What they really want is a “quick how-to” with personalized strategic advice.
Sending clients videos with personalized recommendations where you could walk through on screen workflows is more efficient and saves time.
Speach can also be used to onboard new hires with welcome videos to get them up to speed on processes. Each SME can present his or her activity and explain the stakes of his or her mission. A good way to save time (while keeping the friendly and human side) and prevent everyone from repeating the same things for each new recruit.
Give a brief and manage projects
Share ideas, tips and good practices
Whatever tool you are working in, Speach makes it easy to capture and share your ideas. As soon as you are done creating your annotated screenshot or video, a link is automatically copied in your clipboard. Paste it in your favorite tool and the link will magically appear.